NEPA’s workforce has a national reputation for outperforming the competition. An exceptional work ethic handed down through generations will help your business set new standards for excellence. Mericle’s tenants and clients have consistently praised the performances of their employees.
“I can honestly say that coming back to Pennsylvania and managing a facility where the employees care about their job, have a strong feeling of ownership of their company, and the motivation level to exceed is exciting and beneficial to our facility and company. I have not encountered this work ethic in many of the locations I have managed and lived in. Northeast PA is a company’s best-found option for exceeding their expectations.” Bill Welliver, Facility Manager, Telerx
“Since relocating our US-based call center to Wilkes-Barre in November of 2007, C3i has had the opportunity to recruit and train more than 175 technical people to support our pharmaceutical clients. The workforce in NEPA is very strong, and we are continually able to obtain excellent people who are qualified, professional and dedicated to quality. Our customer satisfaction scores, which are a direct evaluation of our call center personnel, average 96%.” Robert Jones, CFO, C3i (Ret.)
“In 1930, our grandfather Benjamin Cohen opened a small dental depot in downtown Wilkes-Barre. Since then, Benco Dental has become the nation’s largest independent dental distributor, with operations in 35 states. Key to our growth has been the excellent and dedicated team of Benco associates, who deliver success, smile after smile, to thousands of dental customers every day. When we outgrew our previous facility, the quality and loyalty of our people made it an easy decision to stay and invest right here in Northeastern PA.” Charles Cohen and Richard Cohen, President and Senior Vice President, Benco Dental Supply Co
“The workforce here is very strong. The work ethic is fantastic. We feel a lot of our success as a company is due to the fact that our associates have a genuine concern about doing a great job for our customers. That’s what makes us successful in Northeastern Pennsylvania.” Dick Kane, President, Kane is Able
NEPA’s 18 colleges and universities, with more than 55,000 enrolled students, are an excellent source of talented workers for your business. Several job training grant programs are available to help you train your employees.
There are many organizations in NEPA ready to help you find, recruit, train, and retain your workforce. Learn more by reading Mericle’s Northeastern Pennsylvania Workforce Resources Guide.
In addition, if you’d like Mericle’s Research Department to prepare a customized report including demographics, historical employment/unemployment data, and wage information, please contact Bob Besecker, Jim Hilsher, or Bill Jones.